Privacy Policy

1. Who we are

Service provider: EvoGo Matrix (“we”, “us”), registered in Malaysia under SSM 202503148197(CA0404052-U). Contact: mail@evogo.ai.

2. Information we collect

Account data: username, email, password hash, nationality, date of birth (where provided), and profile preferences.

Gameplay data: match history, SGF uploads, ratings (ELO), in-game chat, and usage of features such as Arena, Dojo, School puzzles, and Lounge mini-games.

Payment-related data: transaction references, purchase amounts, and payment status from our payment partners (we do not store full card numbers).

Technical data: IP address, browser type, device information, cookies, and security logs.

3. How we use information

To provide and operate the game service, process purchases, prevent fraud, improve features, send service emails (verification, password reset), and comply with law.

We may use aggregated, anonymised statistics for analytics and service improvement.

4. Sharing

We share data with payment processors (e.g. Stripe, CommercePay) to complete transactions, and with infrastructure providers hosting our service.

We do not sell personal data. We may disclose information if required by law or to protect users and our rights.

5. Retention & security

We retain account and transaction records as needed to provide the service and meet legal obligations.

We apply reasonable technical and organisational measures to protect data; no online system is 100% secure.

6. Your rights

Depending on applicable law, you may request access, correction, or deletion of personal data by contacting mail@evogo.ai.

You may close your account by contacting support. Some records may be retained where required by law.

7. Cookies

We use essential cookies for login sessions, language preference, and security (CSRF). See our Terms for more on site use.

8. Changes

We may update this policy. The “Last updated” date at the top reflects the latest version. Continued use after changes constitutes acceptance.